What is TechGuru?
AOL TechGuru offers a suite of options to fix, set up, protect and fully support consumers whenever there's a computer issue, day or night – no appointments needed. Our US- and Canada- based tech gurus can diagnose and repair virtually any problem immediately, minimizing down time and eliminating the need to take a computer to a store or wait for someone to make a house-call.
We understand that your computer is an integral part of your home, your life, and your business. So when something goes wrong or you need help with technology, you want to feel confident that you have a company and tech experts to call. Our commitment is to be there when you need us, to save you time and effort and to help you be more productive – all at an affordable price. Our TechGuru agents have handled thousands of customers across the U.S. and Canada, diagnosed and fixed even more computers and even more importantly, they truly care about helping you. We value your business and hope to serve you soon.
TechGuru is committed to:
- Being available 24 x 7 x 365 – even on holidays
- Fixing your issue as quickly as possible, minimizing your down time
- Employing the best U.S. and Canada based tech experts, creating a seamless experience from start to finish
- Protecting your privacy and security by repairing your computer while you remain in full control
- Treating you with respect, patience, and no geek-speak – we’re just one person helping another person
- Your complete satisfaction with our service
TechGuru is a service offered by AOL – the company known and trusted by millions for over 25 years. Once you get to know us better, you’ll trust that we’ll to be there as your personal tech support expert for yourself or your small business. With TechGuru, you’ve got anywhere, anytime access to tech support.
We will do everything we can to ensure you’re completely satisfied with your TechGuru experience. If you change your mind or decide you don’t need our tech support services prior to services being provided, notify us within 5 days of purchase and request to cancel your order for a refund. If you signed up for a recurring tech support plan, then cancellation will take place prior to the next billing period. TechGuru does not offer partial or pro-rated refunds. For assistance with your cancellation, please give us a call at 1-877-480-6995.
In the unlikely event that our expert couldn’t resolve your problem or our fix didn’t work, call us back within 5 days of service delivery so we can either try to resolve your problem again at no cost to you or provide you a full refund for the purchase price.