Virus Removal and Repair

A thorough one-time service to resolve computer performance issues caused by viruses, spyware and other nasty infections.

Quick Virus Fix
Only $129.99
One-time service Get It Now »

Or call: 1-877-480-6995

Overview

Our live US- and Canada-based tech experts are on call—day or night—to assist when you run into major viruses that slow your computer down to a crawl and prevent you from being productive. As long as you can connect to the Internet, we will locate and remove viruses from your PC or Mac, ensure your existing anti-virus software is up to date, and restore your computer to its former squeaky-clean self.

Key Features

  • Diagnose and remove viruses, spyware and other malware
  • Restore your anti-virus protection if it has been disabled by an attack
  • Enhance performance by removing unnecessary files and operating system functions that take up memory and space
  • Adjust key settings to improve data processing
  • Configure your security software and settings, including anti-virus/anti-spyware and firewall
  • Install the latest patches and updates for your operating system
  • Repair driver conflicts
  • Setup file and print sharing over an existing network, including sharing of data over a shared network and configuring network printers
  • Verify the following programs launch and run correctly:
    • Microsoft Word, Excel, PowerPoint, iLife and iWork
    • Microsoft Outlook, Outlook Express, Windows Mail, Microsoft Mail, Microsoft Entourage, or Mac Mail
We offer support for the following systems:
  • PC and Mac
  • Windows XP, Windows Vista, Windows 7 and Mac OS 10.5 and above
  • Microsoft Outlook, Outlook Express, Windows Mail, Microsoft Mail, Microsoft Entourage, or Mac Mail
    NOTE: User must have access to ISP login/password information
  • Internet Explorer version 5.5 or later, Firefox version 2 or later and Safari version 5 or later.
    NOTE: Other browsers may not be supported
Additional system requirements and service limitations:
  • Must be able to connect to the Internet to receive remote service
  • Must have existing anti-virus software to receive updates; does not provide installation of anti-virus software if none is previously installed
  • Does not support installation or setup of new devices, only troubleshooting of software driver problems associated with devices already installed and previously functioning
  • Does not cover online services or games, beta software, hardware issues, domain or password resets or “how-to” training
  • Service must be used within 180 days from the day of purchase